Frequently Asked Questions
Everything you need to know about your beauty journey with Rainbow Connection.
Are your beauty products cruelty-free?
Yes, absolutely! At Rainbow Connection, we are committed to ethical beauty. 100% of our products are cruelty-free and never tested on animals.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for cosmetics?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If your item arrived damaged, please contact our support team immediately for a replacement.
Do you offer international shipping?
Yes, we ship our beauty essentials worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific destination.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.